As an Outer Banks homeowner, you own a piece of paradise, but also an important investment. After 30 years of property management experience, we’ve learned that offering a custom, cost-effective, and stress-free program gives homeowners the flexibility and stability they’ll need for a successful vacation rental home. Our team members live and work in the communities we serve...and their local knowledge provides you with incomparable expertise in managing your vacation home.
Resort Care Maintenance - basic in-house maintenance services included for every home in our program at no cost to the homeowner*
Housekeeping - in-house spring clean and carpet care packages offered at competitive rates
Linens - linen package is paid by the guest and not billed against commission from homeowner
Pre-paid Maintenance for Negligent Damage Fee - covers up to $3,000 in accidental guest damage
30th Anniversary - since 1987, we’ve been a leader in Outer Banks vacation rental, property management, and real estate services
Family-Owned - greater sense of accountability and long-term commitment from employees who have been with us for many years
Trusted Service - our managers have a combined experience of more than 60 years in the property management industry
In-house professional photographer - HDR photography, aerial (drone)/videos & 3D property tours
Vacation Rental Guide - powerful branding tool printed annually with a distribution list of nearly 15k
Maximum Visibility - strategic and robust search engine marketing (SEM) creates maximum visibility for our homeowners while geo-targeted search optimization methods are used to drive as many qualified users to our site as possible.
5 Local Offices (Corolla, Duck, Kitty Hawk, Nags Head, Waves) - on-site management allows for efficient and productive service.
Leadership - many team members participate in local/state/national real estate associations & serve on industry boards/committees.
Unique Business Model - flexible approach centered around the needs of the owner so that we can achieve top results.
Relationships - we work hard to ensure you are receiving the personal attention you deserve.
Assigned Rental Managers - located in each office offering unmatched personalized service.
Senior Management - continuously well-informed of owner and guest concerns.
Quality Insurance Coordinator - monitors after-hours calls and work orders to ensure quick turnaround service, communication & owner/guest satisfaction.
Weekly Inspection Reports - any reported maintenance or housekeeping concerns are rectified quickly.